Requirements For Boarding, Daycare, & Grooming Services

Free Daycare Trial Day

For ensured safety for our staff members, we require a daycare trial day for all NEW dogs to board overnight. This is a requirement so we can provide the best care to your dog, and keep our staff members safe. New dogs can become scared or hesitant about staying in a new environment and at times can become aggressive or destructive. This trial day can also provide us with the time to get to know your pet before their extended stay.

*We MUST have space available for a trial day in order for new customers to book boarding reservations*

Personal Items

Parents may bring personal items in such as bedding and toys to make their pups feel more comfortable with familiar smells from home. To ensure items are not easily misplaced amongst our own we ask that parents label ALL personal belongings with their dog(s) name and/or last name. We take inventory and pictures of ALL personal dog items that we receive and do have a lost and found for any items misplaced.

*Parents will be called for all lost and found items and if we do not hear back after 48 hours or you are a no-show we will donate or throw away items due to lack of space*

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Harness Safety

Harnesses provide extra safety when your dog is being moved around the facility or out for walks. These are especially important if your dog isn’t leash trained. All dogs are required to have a harness while boarding at Nor-Cal Pet Services Inc. If you do not have a harness, one will be provided for your dog. In the event your dog chews and/or breaks our harness, you will be charged a $15 replacement fee. If you know your dog is prone to chewing please make our staff aware to ensure the right precautions.